GymPlannerX

GymPlannerX never asks you to sign in. You can build programs, run workouts, log your sets, track your weight and plan your food without an account existing anywhere.

An anonymous account is created for you only the first time you do something that needs our servers:

• Turn on cloud backup, which is part of Pro.
• Coach someone, or be coached by someone.
• Redeem a code.
• Send us feedback from inside the app.

If you have never done any of those, there is nothing on our servers to delete. Everything you created lives on your phone and uninstalling the app removes it.

This is immediate and it is the path we recommend. In the app:

• Open More, then Your data.
• Tap Delete my account and confirm.

Everything of yours on our servers goes at once: backed-up programs and workout logs, coaching links on both sides, any feedback you sent, and your purchase record on our side. It cannot be undone.

The same screen has a second button, Erase my body and food data, which clears your weight history, height, age, sex and logged meals from the phone. Those never reach our servers in the first place.

Email us and we will delete it for you. Because the account is anonymous, we need something to find it by, so tell us as much of this as you can:

• PlatformAndroid or iPhone.
• Account idIf the app is still installed on any device, open More > Your data and tap Your account id to copy it. This is the one that finds you fastest.
• Store order idIf you bought Pro, the order id from your Google Play or Apple receipt. This is the fallback when the app is gone and you never noted the account id.

Email akilonx@gmail.com to request deletion - that link opens a message with the fields already laid out.

We reply within 30days, and usually much sooner. If we genuinely cannot identify an account from what you send us, we will tell you so rather than delete somebody else’s.

• It does not cancel a subscriptionPro is billed by Apple or Google, not by us, and it keeps renewing until you cancel it in your Apple ID settings or Google Play. Cancel it there first if you want it stopped.
• It does not touch your phoneYour programs, workouts, logged sets, weight history and meals stay on the device and the app keeps working. Uninstalling is what removes those.
• It does not erase payment records we must keepStore receipts are kept for accounting and fraud checks, for as long as tax and accounting records must be kept. A receipt holds the store’s record of the purchase and the anonymous account id, never your card or bank details.

Deletion from our database is immediate, with no grace period. Our database keeps a daily backup for 8 days, so a copy can stay in those backups for up to 8 days, until the oldest is dropped.

For the full picture of what we store, what stays on your phone, and what analytics counts, see the GymPlannerX privacy policy.

GymPlannerX is published by Black Forest Software, SSM IP0624469-P, Impian Heights, Puchong Jaya, 47100, Selangor, Malaysia. Questions about any of this go to akilonx@gmail.com.