Black Forest Software
Pricing · Malaysia

Honest pricing.
No enterprise theatre.

Real MYR ranges for the projects we actually ship to Malaysian SMB factories. Fixed prices after a 30-minute discovery call. No hidden line items, no upsell pressure, no "starting at" numbers you can't actually start at.

How we price

One scope, one price, no creep

The way most factory software gets sold — quote a low number, scope creep until invoices double — is a pattern we don't run. Here's the alternative.

Free discovery call
30 minutes on video or at your factory. We listen, you talk. No slide deck, no NDA, no obligation.
Fixed-price scope
Within a week of the call we come back with a fixed-price written scope. The number is the number — no surprises.
Milestone payments
Standard 30/40/30 split: signing, production-ready, sign-off. Larger projects split further. Predictable cash flow.
Walk-away if it's not a fit
If your budget and our scope don't meet, we'll tell you honestly and recommend who to talk to. Better than wasting both our times.
The four pillars

What it actually costs, by category

Honest 2026 ranges for the projects we've actually shipped. Most SMB engagements land inside these — outliers happen when scope is genuinely unusual.

/ Industry 4.0 / OEE
OEE dashboards & sensor integration
Build
RM 25,000 – 70,000 / first line
Run
RM 400 – 1,200 / month
Notes
Sensors quoted separately
  • Sensor + PLC integration on existing equipment
  • Real-time OEE dashboard (web + mobile)
  • Downtime tracking with reason codes
  • WhatsApp & email alerts
  • 30-day post-launch support
/ Automation
MyInvois & workflow automation
Build
RM 30,000 – 60,000 / typical
Run
RM 300 – 800 / month
Notes
AI document extraction add-on RM 15k+
  • MyInvois e-invoice API integration (LHDN)
  • Approval routing & smart alerts
  • Scheduled reports (daily / weekly / monthly)
  • Background workers & three-way matching
  • Sandbox + production go-live
/ AI
AI employees & ML predictions
Build
RM 25,000 – 80,000 per AI employee
Run
RM 200 – 2,000 / month per employee
Notes
ML forecasting & predictive maintenance scoped separately
  • One AI employee with a specific job description
  • Document extraction, reconciliation, drafting, or LLM Q&A
  • Audit trail and human-review UI
  • Integration with your existing systems
  • Performance monitoring
/ Custom Software
Web platforms & native mobile apps
Build
RM 50,000 – 250,000+ / depending on scope
Run
RM 800 – 3,000 / month
Notes
Quoted per project after discovery
  • B2B web platforms & customer portals
  • Native Android & iOS apps
  • Internal admin tools & dashboards
  • Integrations with accounting / payment / shipping
  • Phased delivery with milestone sign-offs
What changes the price

Honest factors, both directions

The same OEE project can be RM 28,000 or RM 65,000. These are the real reasons.

UpThings that push price up
  • Multiple physical sites (each adds gateway + go-live)
  • Old or non-networked equipment needing retrofit
  • Strict audit / compliance requirements
  • Custom integrations with multiple ERP / accounting systems
  • Heavy international invoicing edge cases
DownThings that keep price down
  • Modern PLCs already exposing data (Modbus / OPC UA)
  • Starting with one line first, expanding later
  • Templated dashboard layouts vs. fully custom design
  • WhatsApp-first alerting vs. native mobile app
  • Existing API on your accounting / ERP
FAQ

Pricing questions we hear most often

Why don't you publish exact prices?

Because exact prices for software depend on what we're actually building. We publish honest ranges that cover ~80% of the projects we've shipped, and we commit to a fixed price after a 30-minute discovery call. What we don't do is publish a low headline number and add hidden line items later.

What's included in a project price?

Discovery and scoping, design, implementation, testing, deployment, training for your team, and 30-day post-launch support. Hardware (sensors, IO modules) is quoted separately so you can see the split. Hosting on AWS or your preferred cloud is included for the first year, then runs at cost.

Are your prices Industry4WRD grant-eligible?

Yes — we structure quotes so they map cleanly to the Industry4WRD funding categories. We've supported clients through the application paperwork before. Final approval is MIDA's call.

What's the monthly run cost?

Depends on what you've built. A live OEE dashboard with WhatsApp alerts is typically RM 400–RM 1,200/month including hosting, monitoring, and a small support retainer. AI employees that use LLM APIs are RM 200–RM 2,000/month depending on volume. Custom platforms scale with usage.

Do you take milestone payments?

Yes. Standard split is 30% on signing, 40% at the production-ready milestone, and 30% at sign-off. Larger projects can be split further into per-phase milestones so cash flow is predictable on both sides.

What if my budget is below your ranges?

Tell us. We'd rather scope a smaller first project that fits your budget than walk you into something neither of us can deliver. Most SMB engagements that ended up successful started with a project below the typical range — proof first, scale later.

Do you charge for the discovery call?

No. The 30-minute discovery call is free, no obligation. If we agree there's a fit, we follow up with a fixed-price scope. If we don't, we'll tell you honestly and recommend who to talk to.

Want a fixed-price quote for your project?

Free 30-minute discovery call. Within a week we come back with a fixed-price scope, milestone schedule, and a clear answer on whether we're the right fit.

Book a call
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